If you would like to ask a question or make a comment on your experience of using www.janenorman.co.uk, the Jane Norman Customer Service Team will be pleased to help. You can contact us at webenquiries@janenorman.co.uk or you can give us a call on telephone number 029 20 270305.
We are available from 8.30am - 5.00pm (Monday - Thursday) and 8.30am - 4.00pm (Friday).
If you require a refund or exchange, please return the item(s) to a standalone Jane Norman store taking your Despatch/Returns Note with you. You can find your nearest store using our store finder or you can return your item(s) to our warehouse. Details of how to do this can be found on your dispatch note or on the delivery & returns section on our website.
Thank you for shopping with Jane Norman.